This is our Frequently Asked Questions section; if you can't find the answer you are looking for just contact us.
1. How do I set-up a new account?

2. What forms of payment do you accept?

3. What are you set-up fees?

4. Do you support International domains?

5. Do you accept Adult websites?

6. What Operating System do your servers run?

7. Do your servers have a Perl Library installed?

8. Do your servers support ASP?

9. Do you support domain aliase?

10. Do you allow spam?

11. Can I add more space or bandwidth to my plan?

12. I can't connect with FTP!

13. My FTP connection has been disconnected!

14. I'm unable to access a file I've uploaded!

15. How do I access my Web-Based Email?

16. My Perl script isn't working, what should I do?

17. Can I password protect directories?

18. Where do I go to login to my control panel?

19. How can I use my own error (404) page?

20. How can I send e-mail with PHP?

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| 1. How do I set-up a new account? |
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Easy. Just complete the registration form. and then click "Register". Once your hosting plan is set-up you will receive an email with all your account information, accessing your Control Panel, DNS, FTP, Email etc. |
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| 2. What forms of payment do you accept? |
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We accept major credit cards using 2checkout.com, PayPal or PayPal eCheck. |
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| 3. What are you set-up fees? |
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There are no set-up fees on any of our hosting plans. |
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| 4. Do you support International domains? |
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Yes, we support them all. |
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| 5. Do you accept Adult websites? |
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Yes, we accept legal pornographic sites. |
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| 6. What Operating System do your servers run? |
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Linux. |
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| 7. Do your servers have a Perl Library installed? |
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All our serves have Perl Libraries installed. If you find one that is missing, we'd be happy to install it. |
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| 8. Do your servers support ASP? |
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Sorry, not at the moment. |
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| 9. Do you support domain aliase? |
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Yes we do. |
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| 10. Do you allow spam? |
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We do not allow any form of Spam. All Spammer accounts will be deleted and no refunds made. |
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| 11. Can I add more space or bandwidth to my plan? |
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Yes you can upgrade your hosting plan at any time from your Control Panel. |
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| 12. I can't connect with FTP! |
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Make sure you use your full username, for example: test@WebCheapHost.com |
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| 13. My FTP connection has been disconnected! |
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You will be automatically disconnected from the server if your FTP session remains inactive for more than 5 minutes. |
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| 14. I'm unable to access a file I've uploaded! |
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Remember that filenames are case sensitive, so 'img.jpg is not the same as 'Img.Jpg'. |
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| 15. How do I access my Web-Based Email? |
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You can access your web-based email at http://www.YourWebsite/squirrelmail . |
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| 16. My Perl script isn't working, what should I do? |
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Be sure to upload your script in ASCII mode in the "mainwebsite_cgi" folder, and set the correct chmod settings. |
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| 17. Can I password protect directories? |
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Yes you can password protect directories from your control panel. |
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| 18. Where do I go to login to my control panel? |
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You go to http://www.YourWebsite/admin . |
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| 19. How can I use my own error (404) page? |
1. Create a text file called 'htaccess.txt'
2. Write: ErrorDocument 404 /error_docs/404.html
3. Go into your admin control panel.
4. Click on the file Icon on the left menu.
5. Select "home"
6. Select "UserName"
7. Select "mainwebsite_html"
8. Go to the upload file section and browse for 'htaccess.txt' in the 'Save as' textbox, write '.htaccess' and click upload.
9. Create a folder 'error_docs' and put your "404.html" file into this folder
If you want to add other Error Documents edit your 'htaccess.txt' file like this:
ErrorDocument 404 /error_docs/404.html
ErrorDocument 500 /error_docs/500.html |
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| 20. How can I send e-mail with PHP? |
$isSent=mail("EmailTo", "Subject", "Msg", "From: Username \r\n", "-fUserName@AddressOfYourSite");
If $isSent variable equal 1, e-mail was sent successfully. |